Policies

CHILD POLICY

Children aged 12 years and younger (maximum two children per room) will be accommodated free of charge on a dinner, bed and breakfast basis if sharing with one or two adults. Children aged 13-17 years will be accommodated free of charge on a room only basis and will be charged 50% of the meal rate if sharing with one or two adults. Children occupying their own rooms will be charged the full adult rate.

Policies

Rooms will be kept until 18h00 on day of arrival unless otherwise assured or guaranteed.

2.2. Full pre-payment of the accommodation amount is required in order to secure your booking.

2.3. Check-in is from 14h00 and check-out is by 10h00.

2.4. Cancellation Policy per Booking:

a. Cancellations – for two or less rooms – within 48 hours prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

b. Cancellations – for three to nine rooms – within seven days prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

c. Cancellations – ten rooms or more – tour cancellation policy in 1 above will apply.

2.5. Guaranteed reservations i.e in respect of which full payment has been received or alternative guarantees are in place with extended payment facilities at the hotel, will be held for first night only, after which the accommodation will be released if not taken up by then.

Information

Exclusion dates apply. Please refer to clause 3 in the attached terms and conditions

Minimum two night stay over weekends (Friday & Saturday)

1 complimentary game drive is included per person per night’s stay. Please refer to Wildlife Activities page for further information.

All rates quoted are on a room only per night 

All the quoted rates include Tourism Levy

All bookings are subject to availability.

Rooms will be kept until 18:00 on day of arrival unless otherwise assured or guaranteed.

Full pre-payment of accommodation amount required in order to secure your booking.

Check-in is from 14:00 and check-out is by 10:00.

Discount has already been applied to any rate quoted.

Guaranteed reservations will be held for first night only, after which the accommodation will be released.

Hotel Facilities

 Facilities at Sun City (10 min)

 Ballooning   Golf (2 x 18 holes)   Squash   Bowls   Water sports, wave pool   Horse riding   Helipad   Unlimited free internet access   Forex facilities at Sun Village (10 min)

CHILDREN’S ACTIVITY PROGRAMS

Junior Rangers

Legacy Junior Rangers program is available for all children aged 6-12 years. Activities are geared around natural resource protection, environmental education and responsible recreation offering a special opportunity to explore 

the Pilanesberg National Park. The Junior Rangers Program is available at a small additional cost to parents and usually takes 2 days to complete. On completion of the program, children will be including in a graduation 

ceremony and will be given a certificate and badges for activities completed.

Bush Braai

Bush braais are held (weather permitting) every Wednesday and Saturday night. If you would like to book a bush braai on an alternative night, a minimum of 30 people is required. If numbers drop below 30, the full rate for 30 people will be charged.

Prices may be subject to change. Non-residential rates available on request.

HONEYMOON ADDED VALUE OFFERS

Allocation of a room with a King Size bed Bottle of Sparkling wine & a platter of chocolate dipped fruits (strawberries when available) with a personalized note from the GM  Complimentary 3 hour private Game Drive (Subject to availability)  Complimentary Late Departure (Subject to availability)  VIP Turndown on day of arrival

Bakubung Restaurant

Serves breakfast, lunch and dinner during the following hours:

Breakfast Monday to Sunday 07h00 - 09h30

Lunch Monday to Sunday 12h30 - 14h30

Dinner Monday to Sunday 18h30 - 21h30

Our restaurant offers a buffet breakfast, and either a buffet or Table d’Hôte luncheon and dinner.

Thutlwa Pool Bar

Relax and experience the sights and sounds of the magnificent Pilanesberg National Park from a Giraffe’s point 

of view, whilst indulging in a refreshing cocktail at Thutlwa Marula Grill Snack Menu

Our Marula Grill Snack Menu is available on the terrace from 11h00 to 21h00.

Motswedi Bar 

Ladies Cocktail Bar open 09h00 - 01h00 daily, offering a range of imported beers, spirits, wines & cigars. 

Boma

Capture the spirit of Africa with a bush dinner at our Boma situated in the Park. Seats 240. Offers undercover seating.

Airports

 Johannesburg O.R. Tambo International & Domestic Airport

We are delighted to announce that Bakubung Bush Lodge and Kwa Maritane Bush Lodge are offering the below specials 

Valid 01st May 2016 – 31st August 2016 (Minimum 2 night stay is required)

Standard Room

Single – R2 316.00 per room per night

Double – R3 276.00 per room per night

Terms & Conditions:

* Rate includes dinner, breakfast and one complimentary game drive per person per night’s stay 

* Rate includes 1% Tourism Levy

* Rate includes VAT @ 14%

* Above special rates require a minimum night stay as specified above

* Please note that the special rate is applicable to new bookings only

* Rate is applicable to South African Residents only and is exclusive to Domestic Rate Holders.

* Rates are applicable to Standard Rooms only

* Rates are subject to room availability and are at hotel management’s discretion

* Additional terms and conditions may apply, at each properties discretion

Other transport

AMENITIES AND SERVICES

Baby-sitting available on request  Parking facilities Medical services-on call Shopping / banking facilities (10 min) Pharmacy (10 min ) Car wash Digital safes Curio shop Nôkô Kalahari Spa (African facial and body treatments) DStv Bouquet Wildlife presentations Junior Ranger Programme Helipad Unlimited free internet access  Forex facilities at Sun Village (10 min)

CONFERENCE AIDS AND FACILITIES

Data Projectors Built-in screens (2,44 x 2,44 m) in all conference rooms Portable screens Overhead projectors Lectern TV monitors VHS video machine Flipcharts Big screen video projector All conference rooms have wall-to-wall carpeting and independent air-conditioning units Door entrance (allrooms) 2,25 m x 1,61 m ISDN lines Secretarial (by prior arrangement) Facsimile and photocopying Conference call facilities Lapel microphone Portable PA system

Policies & Disclaimers

Pilanesberg Airport

Pilanesberg International Airport is located close to Sun City and the Pilanesberg National Park. Since the start of April 2015, SA Express has announced the introduction of 2 weekly flights between OR Tambo International Airport and Cape Town International Airport to Pilanesberg/ Sun City. The first commercial flight took place on Friday 27 March 2015. Visitors wishing to fly to Sun City or Pilanesberg National Park can make use of flights on either Mondays or Fridays. Flying directly to the park means more time to enjoy your holiday with family and friends.

Airports of InterestOR Tambo International Airport – the largest and busiest international airport in Southern Africa, located in Johannesburg. There are a number of commercial flights from most major locations around the world that fly to OR Tambo on a daily basis; or

Lanseria Airport – situated near to Johannesburg, there are a number of commercial flights that operate to Lanseria from Durban and Cape Town on a daily basis. There are also a number of charter companies that fly to Lanseria Airport; or

Cape Town International Airport – this is the primary airport servicing Cape Town. It is located 20 kilometres outside the city centre and was opened in 1954. The airport has direct flights to destinations in Africa, Europe and Asia as well as other commercial hubs in South Africa such as Johannesburg and Durban.

From OR Tambo International or Lanseria Airport it is 2 to 3 hour drive to Pilanesberg National Park. Visitors can access the park either via transfer or using a rented vehicle.