Policies & disclaimers

CANCELLATIONS

a) Cancellations made more than 60 days prior to arrival will not normally result in cancellation fees being charged. However;

i. Springbok Atlas Tours & Safaris reserves the right to recover any costs incurred or charges received from suppliers up to the date of cancellation.

b) In the event of services being cancelled 60 days or less, prior to arrival, the following cancellation fees will apply.

i. 60 days to 46 days before commencement of services: 20% total quoted tour price due plus any additional charges levied by suppliers up to date of cancellation.

ii. 45 days to 31 days before commencement of services: 25% total quoted tour price due plus any additional charges levied by suppliers up to date of cancellation.

iii. 30 days to 15 days before commencement of services: 50% total quoted tour price due plus any additional charges levied by suppliers up to date of cancellation.

iv. 14 days to commencement of services: 100% of total quoted tour price due.

v. Large group programs may attract specific cancellation terms which will be provided when applicable.

vi. Airline reservations.

1. All airfare reservations are arranged subject to the conditions imposed by the respective airline.

c) ‘No shows’ will be charged 100% of the quoted tour price.

d) We recommend that travellers take adequate personal cancellation insurance cover before departure from home.

e) For tours that include services of certain suppliers with more stringent policies, e.g. National Parks Board, Blue Train, Rovos Rail, Private Lodges and others, different cancellation fees will be enforceable. These will be provided when applicable.

f) The non-issuing of an invoice or non-payment of deposit will not exempt travellers from these cancellation terms.

5. AMENDMENTS

a) Much care has gone into the composition of programs and tours for travellers, however circumstances such as currency devaluation, fuel surcharges or price amendments by suppliers may necessitate changes in costs and tour programs. Should this occur you would be notified as soon as possible, although Springbok Atlas Tours & Safaris does reserve the right to change the itinerary of the tour without prior notice. Notwithstanding that deposits or complete payments have been made, any increases up until the date of departure of arrangements resulting to the above are to be paid by the traveller. If such increases are unacceptable, the traveller may cancel his/her booking, though in so doing he/she is still liable to pay any cancellation charges imposed in the way of cancellation, administration, communication charges etc.